Birmingham Children’s Trust Make A Positive Impact to Recruit Top Talent

Birmingham Children’s Trust approaches its work with care and compassion, actively listening to the needs of children and young people they serve in the decisions that affect their lives. The teams’ unified approach ensures the young people of Birmingham receive the best possible support and opportunities for their growth and development.

The Trust chose Eploy’s Applicant Tracking System (ATS) to help streamline recruitment, reduce administrative burden and improve their candidate experience while making it easier for the talent acquisition team to access important recruitment data and ensure compliance throughout the recruitment process. 

One of the largest groups of people who need a DBS check is those employed in roles working with children. Stringent compliance and regulation require the Trust to carry out DBS checks, which are an essential part of the recruitment process due to the nature of working with vulnerable young people and children. 

Eploy’s ATS acts as the central hub for all recruitment activity and integrates with Experian for Background Checking and Right-to-Work checks. As an Eploy marketplace partner, Experian ensures that the right checks are carried out at the right time, which is crucial because employees and volunteers work with disadvantaged young individuals. 

Nikki Harding, Head of HR at Birmingham Children’s Trust, commented, “Carrying out the 2500 manual DBS checks a year was challenging and time-consuming, resulting in delays that frustrated hiring managers. Automating and integrating this process into our recruitment process improves the experience for all involved. We can now leverage the extensive recruitment data available to us using Eploy’s recruitment dashboards to track activity and implement improvements. Understanding the time to hire and time between stages, including the difference between manual and automated time to process Background and DBS checks, will be invaluable to improving how quickly we can move a candidate through once they’ve received an offer. 

“Eploy’s ATS is a great fit for Birmingham Children’s Trust due to its configurability, as we require different tailored recruitment workflows and onboarding journeys for different vacancies, such as volunteers and foster carers. All these roles require a different level of screening, and having a unique process set in place for each helps improve candidate experience, with the applicant only having to supply relevant information. Setting up and automating different workflows has also been vital in helping the Trust reduce administrative burdens and manual tasks throughout recruitment, which has helped free up valuable time. 

“The Eploy Team listens to feedback. It’s great when you can work that way, and feedback is implemented when further developing the system.’’

Take a look at the roles they have to offer and what it’s like to work at Birmingham Children’s Trust