Client Services
Our purpose is to support existing customers with upgrades and improvements to their current Eploy solution. We work closely with the customer for the duration of their project to challenge existing ways of working with the aim to implement the best solution possible.
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The best talent acquisition teams trust Eploy
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How can Eploy's Client Projects Team help you?
We assist our customers with the transition from ‘old’ ways of working to ‘new’ to ensure you are making full use of Eploy’s system features, with the vision to provide the customer with all the knowledge required to become a system expert.
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How do we work?
The existing customer end-to-end process can differ from one project to another. The timescales of each project are dependent on the deliverables and your goals, all of which we agree on prior to starting the project.
Similarly to the Implementation Team, we split our project time into Phases, which creates clear expectations from the start to the end of the project and provides our customers with full visibility of what is needed from both Eploy and the customer during each phase.
We are on hand throughout every stage of the project
- We host Milestone meetings in the form of Build Delivery and Solution Playbacks before the next Phase in the project and overall before Sign Off and Go Live.
- We ensure our customers have multiple touchpoints with our team to create the best experience with Eploy possitble.
Achieve your Hire Purpose with Eploy
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