Hospitality Applicant Tracking System

Recruitment in the Hospitality, Leisure and Tourism sector has been hit hard in recent times and the sector continues to experience a struggle to recruit for part-time, casual, temporary and graduate opportunities. The need to act quickly and have a talent pool of warmed up, engaged, pre-screened candidates is key.

Eploy's hospitality ATS (Applicant Tracking System) and Talent CRM is designed to help those in the Hospitality, Leisure and Tourism sector to attract, engage, recruit and onboard candidates quickly.

Malmaison
Travelodge
Hollywood Bowl
Royal Albert Hall
Ocean Holidays
Hand Picked Hotels
Delaware North
Westmoreland Family
LTA
Swim England
Edinburgh Airport
Heathrow Academy
EFL
UAC
Malmaison
Travelodge
Hollywood Bowl
Royal Albert Hall
Ocean Holidays
Hand Picked Hotels
Delaware North
Westmoreland Family
LTA
Swim England
Edinburgh Airport
Heathrow Academy
EFL
UAC
Malmaison
Travelodge
Hollywood Bowl
Royal Albert Hall
Ocean Holidays
Hand Picked Hotels
Delaware North
Westmoreland Family
LTA
Swim England
Edinburgh Airport
Heathrow Academy
EFL
UAC

Leading Hospitality, Leisure & Tourism companies rely on Eploy

Key Features for Hospitality Hiring

Whether you need to master volume recruitment and efficiently hire quality candidates at scale - casual, graduate or temporary opportunities, you’ll find Eploy to be the most adaptable talent acquisition technology that consistently delivers the results you demand.

  • Volume Recruiting

Efficiently Hire Quality Candidates at Scale

  • Configurable Recruitment Workflows ► Tailor hiring processes for optimal efficiency
  • Mobile-First Application Process ► Enhance candidate accessibility and convenience
  • Job Board Integrations ► Connect with multiple job boards for wider reach
  • Direct Social Media Posting ► Leverage social platforms for targeted recruitment
  • Quick Candidate Screening ► Accelerate candidate evaluation for faster hiring

Eploy enables Hospitality businesses to manage high-volume recruiting with ease. Our ATS streamlines the process, allowing you to quickly fill roles with top-notch candidates while maintaining a high standard of service.

  • Addressing Candidate Scarcity

Connect with Skilled Candidates in Hospitality

  • Advanced Candidate Search Locate qualified candidates efficiently with enhanced search capabilities
  • Right to Work Compliance ► Ensure legal employment eligibility of candidates
  • Effective Skills Matching Accurately align candidate skills with job requirements
  • Strategic Sourcing Tools ► Utilise advanced tools for targeted candidate sourcing
  • Employee Referrals ► Leverage internal networks for high-quality referrals

With Eploy, find the skilled talent your hospitality business needs. Our ATS not only helps you connect with qualified candidates but also ensures compliance with right-to-work checks, streamlining your hiring process.

  • Conquer Your Budget Constraints

Overcome limited resources for recruitment with Eploy ATS

  • Cost-Effective ► Budget-friendly ATS designed for not-for-profit constraints.
  • Automated Task Handling ► Streamlines processes, reducing the need for extensive administration.
  • Easy-to-Use Interface ► Simplifies recruitment tasks, requiring minimal training.

Eploy is a game-changer for the Hospitality sector, as it streamlines recruitment with automated tasks and an easy interface, saving both time and money.

Case studies

Discover how hospitality, leisure & tourism talent acquisition teams achieve their hire purpose with Eploy

At Eploy we've transformed Talent Acquisition at many leading Hospitality businesses, take a look at some of our recent client success stories and case studies.

Eploy FAQs

Yes, Eploy is used for many kinds of recruitment in the Hospitality Sector. And because we know each business is different, our features allow for an agile approach so you can flex and evolve your recruitment process. Whether you need name-blind applications, a multilingual solution, multiple workflows, or specific requirements on your careers site for multiple brands or business functions, we understand it's your recruitment process, so we can do things your way.

Eploy integrates with HMRS, Accounts & Payroll systems as well as leading background screening & checking providers, to name a few!

With the Eploy API, you can connect the tools you use daily to our talent acquisition platform and deliver amazing experiences for everyone involved in the recruitment journey. Eploy's API enables customers and partners to build custom apps and enhancements to Eploy's Talent Acquisition platform.

We have a Partner Marketplace so you can extend your recruitment capability faster and smarter.

Employee Referrals are one of the top ways to attract quality talent. When a business hires a candidate from an employee referral, it directly indicates that employees working in the company are happy with their work, and they believe highly in the company’s culture.

With Eploy talent acquisition teams can run employee referral programmes, offer bounties and track the source of the candidates. It’s easy for employees to share available roles using email and their social networks. 

We solve the challenges of Hospitality talent acquisition

Recruitment in the Hospitality industry comes with unique challenges. These can be addressed by understanding the most effective candidate sourcing channels for the sector and anticipating potential changes in hiring levels throughout the year. Eploy helps recruiters in the Hospitality sector tackle these challenges and streamline their recruitment processes to achieve the results they need.

What channels does the Hospitality sector use for sourcing candidates?

Hospitality recruitment teams rely on four main channels for finding the right candidates for their open positions – Careers Sites (95%), Professional Social Networks (89%), Job Aggregators (78%) and Employee Referrals (66%).

More than half (54%) of in-house recruitment teams within Hospitality are using their hiring systems such as ATS to address the sector sourcing challenges, which if utilised effectively could help to build talent pools.

Source: 2024 UK Candidate Attraction Survey

Which sourcing channels work best in Hospitality recruitment?

When we look at how Hospitality recruitment teams are succeeding with talent attraction, the Sourcing Quadrant shows a clear trend with several channels that can be relied upon for finding quality candidates.

Hospitality talent acquisition teams are turning to Careers Sites as their main Sourcing Channel and while it provides both quality and quantity of candidates, other channels perform better for this sector. Professional Social Networks are the best source for quality and quantity, closely followed by Agencies and Employee Referrals.

Source: 2024 UK Candidate Attraction Survey

How will levels of hiring in the Hospitality sector change in next 12 months?

62% of respondents in this sector expect no change in hiring over the next 12 months, and 28% of respondents expect an increase in the hire levels, though only 14% have a corresponding increase in the recruitment marketing budgets. 24% of respondents anticipate a decrease in marketing budgets, which is likely to make it more difficult to successfully attract more skilled candidates.

It's important that you have simple-to-use recruitment tools, that you can access anywhere - tablet, smartphone, laptop or desktop. With Eploy’s Applicant Tracking System you'll also get award-winning dashboards and analytics built in for everything you need to plan, measure, monitor and improve your recruiting.

Challenges within Hospitality recruitment

Issues such as continued candidate scarcity (45%), advertised salaries being lower than the market average (43%), and poor perception of the industry (36%) are among the top 3 challenges that Hospitality sector recruitment teams must face this year.

Those recruiters who have an active metrics and analytics programme consistently report greater quality of the candidates they attract. Being able to capture and report on time to hire, diversity & inclusion and sourcing channel success will help to make improvements where they are needed most.

Eploy's ATS & recruitment software for the Hospitality sector has complete recruitment analytics built in. You can create dashboards that measure and monitor, in real time, every aspect of your hiring process.

  • What channels does the Hospitality sector use for sourcing candidates?

    Finding talent

  • Which sourcing channels work best in Hospitality recruitment?

    Improve your advertising

  • How will levels of hiring in the Hospitality sector change in next 12 months?

    Do more with less

  • Challenges within Hospitality recruitment

    Solving hard problems

Here's what Hospitality Sector recruitment teams are saying about Eploy

  • “We now have flexible communication with candidates through the email and SMS functionality. This has been really useful for inviting people to recruitment events or trial shifts as well as sending e-signature offers and acceptance documents to successful applicants. Hiring managers can now see where any candidate is in the process. They can filter by type or status and then work with applicants through each stage.''

    Laura PurvisRecruitment Manager
  • “In implementing Eploy, we have saved time across the Group in our recruiting processes. Not having to rely on CV’s coming into an individual’s inbox is a huge step forward – as are the levels of MI and data we now have to measure progress. Our candidate journey is now firmly in place, and we’re pleased to have a platform on which we can improve as we continue to learn and support our recruitment needs”.

    Ben GabbitasGroup Head of Recruitment
  • “Eploy provides visual activity logs via a dashboard to enable our Recruitment Manager to monitor activity against agreed SLA’s, leading to an enhance candidate experience. The use of talent groups has enabled recruiters from across the PLC to share talent resulting in a more proactive and collaborative approach to candidate sourcing.''

    Emma WhitehouseHead of HR Business Partnering
  • “Within the first year of implementing Eploy, we lowered our recruitment agency retainer, by year two we removed it completely. Of the staff we hired in 2016, 70% were sourced directly from our website. So we know that the site and our jobs are structured well to attract candidates directly from search engines.''

    Jos MaleTalent & Resourcing Manager
  • “The revised careers site now addresses candidate attraction through engaging content in a range of formats, providing a great user experience relevant to the audience. Content such as ‘what it’s like to work here’ and the wider benefits on offer - such as flexibility, anniversary vouchers, discounts and employee assistance programme are reinforced throughout the candidate journey. Advertised roles are now far more than just a salary and highlight the pathways available to bring longevity to employees’ careers.”

    Sophie WhitePeople Project Manager
Hospitality Customer News

Our experience in the Hospitality, Leisure & Tourism sector

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Ways we support our Hospitality Sector customers

Learn more about how Talent Acquisition teams in the Hospitality Sector benefit from using Eploy.