Retail Applicant Tracking System

Leading Retailers trust Eploy

Key Features for Retail Hiring

If you need multiple recruitment and onboarding workflows, or to support multiple brands or business functions, you’ll find Eploy to be the most adaptable talent acquisition technology that consistently delivers the results you demand.

Candidate Experience

Build Lasting Relationships with Candidates Using Eploy

Recruitment CRM ► Foster deeper connections with candidates through ongoing engagement
Feedback Surveys ► Gain valuable insights to improve candidate interactions
Self-service Candidate Portal ► Empower candidates with easy access to their application information
Email & SMS Marketing ► Engage candidates with personalized and timely communication
Intelligent Job Alerts ► Keep candidates informed about relevant opportunities

Create a memorable candidate journey with Eploy. Its CRM system, coupled with personalised communication tools, ensures candidates feel valued throughout the recruitment process. This not only enhances their experience but also builds a positive brand image for your retail business.

Streamlined Onboarding

Effortless Transition from Candidate to Employee with Eploy

Electronic Signatures ► Accelerate the signing of essential documents
Customisable Onboarding Processes ► Personalise onboarding experiences for new hires
Secure Data Collection ► Ensure the protection of sensitive employee data
Compliance Documents ► Manage legal documents efficiently and compliantly
Self-service Candidate Portal ► Empower new hires with direct access to onboarding resources

Eploy transforms onboarding into an engaging and streamlined experience. Its electronic signature and customisable onboarding features ensure new hires are ready to hit the ground running, reducing the time and complexity involved in bringing new staff on board.

Staffing New Stores

Strategically Expand with Eploy’s Recruitment Marketing System

Talent Pools & Skills Library ► Maintain a ready supply of candidates with key skills
Job Posting and Distribution ► Widen reach to efficiently fill new store roles
Employee Referral Programs ► Utilise internal networks for quality local hires
Geolocation Features ► Target candidate searches to specific geographical areas
Interview Scheduling ► Coordinate interviews conveniently for timely hiring

Expanding your retail footprint? Eploy's talent pooling and geolocation features help you discover and place the right talent in new locations. Simplified job posting and employee referrals ensure you find local talent efficiently, making new store openings a smooth affair.

Right-to-Work

Strategically Expand with Eploy’s Recruitment Marketing System

Talent Pools & Skills Library ► Maintain a ready supply of candidates with key skills
Job Posting and Distribution ► Widen reach to efficiently fill new store roles
Employee Referral Programs ► Utilise internal networks for quality local hires
Geolocation Features ► Target candidate searches to specific geographical areas
Interview Scheduling ► Coordinate interviews conveniently for timely hiring

Expanding your retail footprint? Eploy's talent pooling and geolocation features help you discover and place the right talent in new locations. Simplified job posting and employee referrals ensure you find local talent efficiently, making new store openings a smooth affair.

Eploy FAQs

Many recruiters state that candidate experience is their number 1 priority. Eploy's ATS can help talent acquisition teams better engage with candidates throughout the recruitment process, provide a seamless and easy onboarding experience and review a high volume of applications in a timely manner.

On top of that, candidate self-service helps to provide complete control over a candidates’ profile, access to refined job searches, and ability to access important information about their application with you in one place.

Eploy integrates with HMRS, Accounts & Payroll systems as well as leading background screening & checking providers, to name a few!

With the Eploy API, you can connect the tools you use daily to our talent acquisition platform and deliver an improved experience for everyone involved in the recruitment journey. Eploy's API enables customers and partners to build custom apps and enhancements to Eploy's Talent Acquisition platform.

We have a Partner Marketplace so you can extend your recruitment capability faster and smarter.

Yes, Eploy is used by many kinds of Retail sector organisations. And because we know each business is different, our features allow for an agile approach so you can flex and evolve your recruitment process. Whether you need name-blind applications, a multilingual solution, multiple workflows, or specific requirements on your careers site for multiple brands or business functions, we understand it's your recruitment process, so we can do things your way.

See how we have helped customers in Retail.

We solve the challenges of Retail Sector talent acquisition

Recruitment in the Retail industry comes with unique challenges. These can be addressed by understanding the most effective candidate sourcing channels for the sector and anticipating potential changes in hiring levels throughout the year. Eploy helps recruiters in the Retail sector tackle these challenges and streamline their recruitment processes to achieve the results they need.

Which channels do retailers use for sourcing candidates?

Retailers rely on their Websites/Careers Sites for finding candidates for their open positions, but there is widespread use of Employee Referrals (81%). Professional Social Networks, like LinkedIn, have a decent take-up of 81%, which is slightly down from 83% last year.

There has been a decrease of in-house recruitment teams within the Retail sector utilising ATS/CRM/Talent Pooling for help in filling vacancies (54%). Applicant Tracking Systems are an effective way to recruit proactively and help to manage candidate relationships and could be utilised further within the sector.

Source: 2024 UK Candidate Attraction Survey

Which sourcing channels work best in Retail?

How do Retail recruiters succeed with talent attraction? The Sourcing Quadrant shows those channels that are and are not working. Having a great Careers Site is one of the ways in which retailers can attract a decent quantity of candidates, it's a great way to build candidate engagement. However, all those channels in the top quadrants are working towards delivering a mix of quality and quantity of candidates.

Social Media continues to disappoint as an effective sourcing channel and is joined by Generalist Job Boards. This insight may provide some tips for how to use social media to connect with candidates.

Worth mentioning is that programmatic advertising is a channel utilised by this sector. It is delivering the quantity of candidates but has a way to go to get the desired quality.

Source: 2024 UK Candidate Attraction Survey

How will levels of hiring in the Retail sector change in next 12 months?

In Retail and other branch-based businesses, recruitment is expected to increase by 27%, with 57% anticipating no change in levels of hiring. Recruitment marketing budgets are predicted to increase by just 14%, only increasing by 1% compared to 2023. 52% of survey participants see no change to budgets to support any increase in hiring.

With the combination of those involved in recruitment, it's important that there is access to simple, streamlined tools that allow collaborative recruitment on the go. That's why, with Eploy - as well as getting an award-winning Applicant Tracking System, you get a dedicated hiring manager portal that's easy to use. You can raise job requisitions, view and sort candidates, arrange interviews, manage communications and track every action - and more.

Eploy also integrates with leading products and services in recruitment technology, so if you are looking to multi-post jobs through providers such as Retail Week Jobs, Retail Jobs Board or other top Retail job boards we can do that too!

Retail sector hiring challenges

The top recruitment challenge for the sector is a scarcity of qualified candidates experienced by over 53% of survey respondents, which is reduced from 60% last year. Addressing challenges to alleviate candidate sourcing will require greater precision in understanding candidate sourcing channels. Other challenges include building a lack of recruitment marketing budgets, building a diverse and inclusive workforce and advertised salaries being lower than the market average.

We know from the Candidate Attraction Report Survey that those who have an active metrics and analytics programme consistently report a greater quality of the candidates they attract.

Having analytics at your fingertips where you can create custom dashboards to measure and monitor means that measurement becomes second nature. With Eploy you get complete recruitment analytics built in that cover every aspect of your hiring process - all in real-time.

Which channels do retailers use for sourcing candidates?
Finding talent
Which sourcing channels work best in Retail?
Improve your advertising
How will levels of hiring in the Retail sector change in next 12 months?
Do more with less
Retail sector hiring challenges
Solving hard problems

Award-winning Online Candidate Experience

Retailers know why delivering a great customer experience is vital - whether it's in-store or online. And it's no different with their recruitment - quite often your customers are your potential candidates too!

At Eploy we've helped many retailers provide a retail level experience for their online applicants, and with Eploy's Award Winning Candidate Portal (OnRec 2022 Award - Best Candidate Experience) you'll be off to a flying start.

Because Eploy is not just a recruitment management system, your candidate journey can be seamlessly integrated into your website, or dedicated careers site. Download the Eploy brochure and discover faster, smarter recruitment management software.

Here's what Retail recruitment teams are saying about Eploy

“In working with partners Eploy and Blackbridge Communications, the new careers site now tells the story of our employer brand, Find Your Happy Place, our values and purpose, our business areas, expanding Tech, Digital and Data teams, as well as Retail and Warehouse & Delivery, and of our people and their individual stories. It incorporates dynamic job adverts, bringing personalised information to the candidate, rather than them having to look around to find it. Lastly, we share our approach to hybrid working and flexibility and our commitment to wellbeing, belonging, charity and community.''
Olivia WilliamsEmployer Brand Manager
“Eploy provides a great hiring manager experience in real time on an easy-to-use platform. The careers website is inviting and encouraging to potential candidates and since its launch, our average application yield has trebled, giving us more choice of quality candidates; even for specialised roles.”
Matt BrownResourcing Manager
‘'Putting the candidate first is a priority for us and we have achieved this through implementing Eploy’s ATS and recruitment CRM. It gives candidates a seamless experience at every stage when searching and applying for roles and finding out more about life@Wren. It mirrors the commitment to our people, giving them the best possible start in their career and nurturing them to success. Eploy’s cloud-based recruitment software has streamlined our recruitment process to give candidates a seamless online experience from initial search to joining the team.''
Jonathan SimmonsRecruitment Manager
“Eploy is fundamental in providing a complete ATS that supports the full recruitment journey. The Eploy team understood our business and worked in partnership with us, providing a platform for future scope and to support the future vision.”
Hannah Huxley GreeneProject & Change Manager
“Eploy could support our requirements and were flexible to our timescales. We had a smooth implementation of the core Eploy recruitment platform and candidate portal to support effective communication with candidates and provide a dedicated area to register for vacancies.''
Jonathan SimmonsTalent Acquisition Manager
''Once we launched Eploy we immediately saw the benefits, receiving many more applications and driving down the cost of recruitment. The implementation of Eploy was well received by our stakeholders, colleagues and hiring managers who now have greater visibility of the improved candidate pool. These achievements have saved several hours each week by eradicating time-consuming processes, with a significant cost saving to the business and savings on recruitment agencies: 11 day reduction in time to hire, 200% increase in completed applications and an understanding of application drop-off, trebled applications per vacancy.''
Matt BrownResourcing Manager